I have been scammed like all of you for the 'free sample' of Acai Berry and/or Life Cleanse.
I have scanned through all these posts and compiled the below list of email addresses, phone numbers and websites to write and complain.
*I have called 3 times today (the 416 number below) to no avail
*I called my bank (in Canada) to cancel my card and was advised they can keep charging me even with a new card # (it's considered a 'subscription' and the vendor and banks have 'agreements')
*I wrote (and will send by registered mail tomorrow) to the below addresses, the same letter demanding a refund, cancellation of the 'subscription' and confirmation that I won't receive another charge ever again.
*I am going to email these bastards every.single.day (even to the addresses where it bounces back) until I get a refund. The squeaky wheel gets oiled!
The company goes under many names. Write/call them ALL!
I will come back and post the outcome of my barrage of letters/emails and phone calls.
Here is my story: I was charged on August 13, 2009 $13 CDN for shipping/handling for Acai Berry and Life Cleanse and expected no other charges. August 31, 2009 I was charged $133.11 TWICE (once for Acai Berry and once for LifeCleanse). I have demanded in every email and letter a cancellation, a full refund and confirmation that I will receive no further charges.
Read the below and get writing/calling!
Best wishes, everyone!
P.S. I would like to add that I think it's deplorable that this site, Complaints Board dot com would allow ads (very similar to the one I responded) on their website. These are the very scammers we're trying to avoid!
Viv3 Lab Limited
Unit 5, Mill Road Industrial Estate
Linlithgow, WL EH49 7QY
Local Billing / Tucana Corona
C/Pau Claris, 100
P.O. Box 13511
44 2031399027 (outside of UK) some say this number is wrong; try and see!
44 203139 067 (outside UK)
08082389891 (toll free inside UK)
1-888-325-8623 French customer service in Canada
416-900-1137 English customer service in Canada
0203 1399 027
0011 44 203 139 9027 (a version of the above)