Aeroplan
Lost airmiles

We lost over 80, 000 air miles. To top it, we had a qualifying transaction within the year but Air Canada / Aeroplan did not see it. So they reset the account. I have sent several reminders for the transaction but they will not acknowlAedge. They just keep saying at the call centre that they have ...

Air Miles
Excessive Fees (on flights)

I recently took a Westjet flight in Saskatchewan using my Air Miles. I noticed that I paid an admin fee (in addition to all the other fees) of about $65. But the Air Miles website says that the service fee for flights is only $25. Why am I being charged an extra $40 for using my Air Miles? I see ...