Complaint / review / scam report
I received 2 months of unauthorised charges on my Roger bill. This company sends you 1 text per week asking some trivia about music. I have replyed to it with REMOVE on 3 occasions. Never answered their questions and was charged $20/month for the last 2 month. Unfortunatey, I did not catch it sooner and Rogers did not seem concerned that they are somewhat being associated with a fraudulant company. I called the company and spoke to the rep and advised her that I never subscribed to it. Told her that I replied REMOVE to the first text I ever got and the same a few times since. She advised that they only responde to STOP but acknowledged that she could see my request for REMOVE but offered little more. Rogers should put a stop to this as I would be surprised if any of their customers have willingly signed up! Its impressive that Telus backs up their customers.
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