Please be aware that the extended warranty coverage provided by Walker Group or W3 Solutions requires extensive delay time to process your service call.
A minimum of 48 hours in their level 1 call centre in Calgary, before a service call is processed to the service provider in the field.
Then up to 48 hours in the level 2 call & dispatch centres of the actual service provider, before your request actually makes it to the service person in your local area.
Then of course you are placed on a service call list for the local repair person, which could be another couple of days at best.
So your 2-year-old GE fridge breaks down, your food spoils and now you have to wait almost a week before the wonderful Walker Group warranty gurus and their service affiliates get around to looking at it.
And their rationale? "Internal processing, sir! " "We don't promise how long it will take, sir." "A service man will be there sometime in the future, sir." So, here's to big corp - how typical. Back in the 90's, I met the folks that started Walker Group - bunch of chumps. When your dealer tries to sell you that extended warranty - and it's with the Walker Group - run in the other direction, or at least say no!!!
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