1. Flowers were ordered on 5/9 and should be delivered on 5/11. I made a call to urban... in 5/11 morning - their answer was - "on delivery" 2. Flowers were not delivered on 5/11 (the order is time-sensitive, for birthday). 3. I sent two emails in the evening to get the standard response ...
DO not buy from Don Cheung is owner, I have found through research he sells on internet shoes and handbags. Based in Vancouver & Seattle Washington. Contacts people through EBay, BEWARE!!! Never sent items and I will be file civil action. ...
Unfortunately I worked at urban/artisan florist for a short time, long enough to realise what was going on and resign. My official role was a customer service representantive, but as you can see from other entries there is no customer service department. Staff were/are kept busy by debiting credit ...
Like one of the other posters on here, I had ordered an arrangement of tulips and roses to be delivered to my girlfriend's office on Valentine's Day. As you can probably guess, V-day came around and she didn't receive any roses. I figured ok, I'll give them a chance, maybe the order got delayed for ...
On February 28, 2005 I ordered flowers to be sent to a friend whos husband had passed away. The funeral was to be on March 2. The cost was over $100.00 which was put on Mastercard. A week after the funeral I received a phone call from the florist stating due to computer error they had not received ...
According to reports from current staff, Urban Florist/Artisan Florist is in the process of closing up shop. All customer service reps have been laid off and not paid, so if you are calling or emailing and not receiving any reply, it is because no one is physcially there to assist you. Nonetheless, ...