Last month, I got a cell-phone bill from Virgin, which included a charge of 49.98 for mobile browser usage. I don't use the internet on my phone at all, and it's not part of my plan. I had to call them a couple of times to get it dealt with. The first person I spoke with was rude and used very bad ...
I signed up for an Unlimited Calls to Canada and the United States on a pre-paid plan. I paid $50 for the services. I assumed "Unlimited" meant that all calls to Canada and the United States would be paid for with the monthly plan fee. I was still charged for every minute that I called ...
Called Virgin Mobile customer service in advance to make sure that my phone and phone number would transfer to new Virgin Mobile Prepaid service. The customer service agent told me it would, and that I only needed to buy minutes and a Virgin Mobile sim card. I bought $100 in minutes and the sim ...