Wow, like many, many other corporations, Videotron is unbelievable. I know that their goal is to maximize their profits, but by lying to its customers... This is just not right. A couple of months ago, I called to cancel my cable services. I had a basic service AND a 20 extra channels package. Of ...
I believe that Videotron are guilty of discrimination and racism. They offer basic anolog cable service to the entire city of Montreal however on the West side of Parc Ave. you are offered a much better package of anolog channels in english and french. If you live on the other side of Pac you get ...
On the 24th or 25th of October, I received a flyer from Videotron stating that they would be doing work in the neighbourhood. The flyer stated that for the next 48 to 72 hours we might experience service outages between the hours of 3AM and 5PM. Tuesday morning at about 3AM, judging by when my mail ...
I went to a Videotron boutique to pick up a new Garmin cellphone, ask the salesman for the 100 minutes unlimited nights and weekends, no data. All went well for the first 4 days then just for fun I check my account on the internet at home. It says I'm on 100 minutes only and there is a $83.50 ...
I have been with them for over 10 years and they pretend to give you value for money. Here are a couple of advices on how to deal with them 1- Do not bother with a landline as their long distance plans suck (limited countries and $5.00 for caller ID...) 2- à la carte television is a rip off, even ...
A VIDEOTRON contracted technician short circuited my illico box, hdmi wire and tv. I have been totally frustrated in dealing with their customer services department for over a month now (cannot talk to anyone in authority). Their excuse is totally bogus, their website for complaints is ...