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Shaw direct
Found 9 reviews / complaints

Shaw Direct
Stolen equipment

Shae stole my equipment. Gave me a pin number to give to Canada Post for a return of my satellite box, they now claim that Canada post said they never recieved it. The whole point of the pin is to track the box. I don't have my tracking number as they said they have improved their system and would ...

Shaw Direct
Poor Customer service

Having problems with receivers (only 4 years old). 4th call over 1 hour wait on each one. Three techies have come out, still not fixed. Wait times for tech support are abominable. These people don't understand business. As soon as Wi Fi TV is really here they get the boot after 12 years ...

Shaw Direct
Customer service

So hope that if you use shaw direct you never have problems. I contacted their customer service representive, talk to a person named Rich. I could not belive how rude they were. Whatever they could say to protect themselves. My advice is use someone else. If you do use them make sure you document ...

Shaw Direct
SERVICE

I SIGNED UP ORIGINALLY FROM A FLIER THAT WAS DROPPED IN MY MAIL BOX. I WAS THAN WITH BELL EXPRESS VIEW. I WAS NOT HAPPY WITH THEM SO I WAS READY FOR A CHANGE IN MY SATELLITE SERVICE. I THAN PROCEEDED TO CALL SHAW DIRECT TO ARRANGE FOR THEIR SERVICES, AFTER MY FIRST CALL I MADE 2 MORE EACH TIME ...

Shaw Direct
Over charge

Shaw says you can have a seasonal cut-off for up to 8 months with no charges. They say they will reconnect for free. I had a season cut-off and then they charged me $29 reconnection fee at the end of the cut-off time period. Second year I had a seasonal cut-off for 6 months. In the 4th month I ...