Yesterday I received a call - message from an Extreme Fitness representative Alessandra Panno stating that I had won the second prize (free month membership, free consultation and 240$ towards the purchase of anything relating to the center) to a contest I had entered (I had filled out a ballot at ...
I was tricked into signing up for training thinking that I would only pay for training based on the months used. In my case I was going to use my sessons in 2 months which made me think I was only going to pay $120~ for 2 months. Litttle did I know they were going to charge me 60.50 for twelve ...
I tried to cancel my membership. The staff that signed me up were visibly mad. They wouldn't listen to what I got to say. All they care about is the monthly/annual membership fee with disregard to the customer service. And to also add to the fire, the front desk had me wait on the General Manager ...