I recently tried to renew my contract after 3 years with Telus. It was a very bad experience. I called the Client care services and explained all that I needed for the renewal of myself and my wife. I was told that everything was set up in the notes and I just had to visit any store to pick up my ...
I attended the Shaw secret sale on December 31, 2011 and purchased and arranged for the new Shaw Gateway to be installed, upgrading my existing system. The original install date was not met and hence the frustration started with the lack of customer care. With no alternative at that time I sent a ...
We had been with Bell for a very long time. We then got cell phones on a 3 year term. Here is where the problems begin. After the 3 FULL years were up we went on a month to month basis.(june 2008) My husband then cancelled his phone on Sept 12 2008. We were told that there was a one month penalty ...
Have been trying to obtain a pin number to activate my mobile phone. Service as been paid for. Called Comwaves service department and was told that no information could be passed on by them. However I could send an E-Mail stating my problem. This as been done with no response from the people that ...
On October 12th, 2011, I bought a BlackBerry phone from Wind. I have been always getting message from my phone “Wind away”. If I move one corner to another corner of a room, the phone message shows as “Wind away” and if I travel by car in Scarborough area, I never get line connection and phone ...
I order a new phone connection last week, a technician came last Friday and said that the main box was on a neighbour house, and they were not there, which is nonsense, he did not do the wiring inside the basement and did not do anything, just left saying that another technician was going to come ...