Complaint / review / scam report
Canadian Health & Care Mall
Tried to rip me off

I should have looked here first like I have done before but this is how they work. They hack into someones email and send you an email from "your friend" saying that this company is a great buy and you should try it.

I placed the order and just the minute I submitted it I got a bad feeling then I checked here to find it was a bogus company. I immediately tried to cancel my order, they were lightening fast and told me the order shipped already. Yeah right.

I gathered all the info and reported it to my credit card company and they handled it from there. I got a charge back on my account. but that is not the end. I just got an email from them.

To ad insult to injury this is their response to be, they think I will get nervous and reorder so they get to do it to me all over again.

They wrote:

“The thing is, that we are able to issue the refund ourselves without your credit card company interference. We would kindly request you to advise the reason of your act. This will help us to improve our customer support.Also we are sorry to inform you that your credit card rating is suffering if the mentioned transaction is performed.With the chargeback performed and the money taken returned to the owner`s card, the account of the owner is automatically put to certain black lists and there supposed to be different problems while ordering any other products using your credit card number. Once anyone has initiated a chargeback, they are looked on by the banks as a risk for future chargebacks. Being on this list may make it more difficult for you to purchase other items from other websites. Most banks subscribe to this list to avoid having potential future chargebacks.Still, we want to emphasize that in case you decline the chargeback operation we will reship your product for free if you still have not received one or we guarantee to refund your money in full. This will improve your credit card rating”

If you get one of these do not be fooled they do not have the clout to get anyone on any list. In fact the banks, if they could pull this off, will look upon the company and wonder why the consumer was forced to do a charge back. Credit cards cannot charge back willy nilly they must have just cause.

BTW, I did get a package for something, I do not know what it is, it is not what I ordered.

So do not be intimidated, Just stay away from this company. I was lucky my credit company fixed it for me. Good luck and do not let them get away with this garbage.
Author: Contact with Author

Offender: Canadian Health & Care Mall

Country: Canada   Province: Canada

Category: Health & Medicine


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