Canada-Complaints.com » Foodstuff » Complaint / review: Subway - Excess billing, inspite of double checking at counter and banner on the outlet | #11109

Subway
Excess billing, inspite of double checking at counter and banner on the outlet

This is for SUBWAY's credibility and customer care.

I went to SUBWAY, with my friend. There was a deal of $5, as per the banner on the glass of the outlet. Inspite of it, the counter girl charged me more than $6.50 for a footlong.

Prior to placing an order, I checked with the sales girl at the counter about the $5 offer and there was also a banner on the glass og this SUBWAY outlet for $5 offer. When my order was prepared, I handed over my SUBWAY card to pay the bill. After swiping the card, the sales girl informed me that we dont run any offer...

My on-line complaint to SUBWAY, didnot make any difference to SUBWAY, as it has a huge business...!!! The words, like Credibility and customer satisfaction are just in "books", not to be implemented. Is it correct SUBWAY??!!!

Date:

Company: Subway

Country: Canada   Province: Ontario   City: Toronto

Category: Foodstuff

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