Canada-Complaints.com » Business & Finance » Complaint / review: Acai Burn - CREDIT CARD COMPANY RELATED! | #9257

Acai Burn
CREDIT CARD COMPANY RELATED!

I work for a credit card customer service company in Canada and believe me, I've had my share of horror stories related to Acai Burn brought to me by customers. Obviously I won't give any concrete examples since I am not allowed, but let me tell you this:

It is not frequent that I see a customer with over 3x 90$ transactions on the same monthly statement for Acai burn and its affiliates.

Customers never receive the product, they can't get a hold of customer service, they can hardly find a valid email adress

Unfortunately what they do is entirely legal, so us, as a credit card company, legally cannot block this merchant from charging, nor can we refund. The only way is to ask to cancel the membership, and even if they don't, to keep the proof and hope that your credit card company will be able to help you (in our case after X days of the email sent we contest all transactions)

I HAVE SEEN SOME CUSTOMER'S WHO WERE CHARGED UP TO 800$ AND MORE IN A MATTER OF A FEW MONTHS (few being less than 3)!! Unfortunately, for some they do not have the money to make even the minimum payment brought by such an overload, and this can truly harm the credit rating before we can even (legally) react

STAY AWAY FROM ACAI BURN AND ALL ITS AFFILIATES

Date:

Company: Acai Burn

Country: Canada

Category: Business & Finance

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