It was a few years ago, but it still burns.
A family member had reccomended I renew my mortgage with Northwood instead of the bank.
I had a minor few credit issues but nothing serious.
The 'nice' lady Zeva took my application and said it should be no problem to get the mortgage amount I required. I had 2 weeks to get the deal done before renewing my existing mortgage with the bank. Time went by and I called to see how it was going, I left messages and she didnt return a number of my calls calls. Toward the end of the 2 weeks she said all was fine and delayed some more. Finally after a number of calls she told me the mortgage rate would be 12%, not the current rate of around 5%.
I think she was trying to take advantage of me.
Robert
Toronto, Ontario
Canada
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