In April we cought our dishwasher on special. It was delivered and stored pending the completion of our kitchen reno. The day after we installed it we called for service as the door was leaking (July 26th) to date the technician has come in 4 times and changed several parts. Today (August 18th) was his last visit and the door is still leaking. He called the Whirlpool tech line and they have no ideas about it. I haven't washed a single dish in my brand new dishwasher nor has it ever completed a single cycle without leaking. Whirpools solution... sned another technician in to start changing parts again. When I asked about getting a replacement machine they told me that my extended warrantee is just for repairs.
When I then asked that if I have a 'repair only' warrantee for 2 years that means Whirpool can change a part every week for 2 years and in the end of the 2 years its possible that I have enever even used my machine they said they don't deal in 'what ifs'. I have absolutely no recourse and can't afford to miss more time off work.
0 comments