Ralph Ross and Darrin Embree of Ross Refrigeration (Canada) built me a geothermal system in their own image, in other words, SERIOUSLYUNDERSIZED. During the installation, they were really difficult toreach. Then, once the installationwas completed, Ross Refrigeration engaged in extortion to try and get me to paythem an extra $4000.00 CDN. I hadto phone the Canadian Geothermal Coalition to put a halt to this extortion fromRalph Ross and Darrin Embree of Ross Refrigeration of Springhill. The means they tried to use to extort money from me was towithhold my certification papers for the federal government, because thesedocuments were worth $6000.00 CDN, being necessary to apply for a grant givenfor retrofitters.
Well, they doctored the papers and finally the CGC had tothreaten to lodge a formal complaint against Ross Refrigeration in order to getthem to release the documents one year too late. Thats when I found out how undersized my system was. It barely saves me money in spite oftheir claims and I found out that Im ineligible for the grant (on account ofthe small size of the system). This in spite of what Ralph Ross and Darren Embree had assured me: that the system they were installingwas legit.
Lies, undersizing, doctoring of documents and extortion thats how Ralph Ross and Darrin Embree in Springhill Nova Scotia do their dirtybusiness!
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