Canada-Complaints.com » Cafes, Bars, Restaurants » Complaint / review: Caseys bar and grill - Service | #609

Caseys bar and grill
Service

I went into caseys 2 nights ago with my younger sister and a few of her friends to celebrate her birthday and couldnt believe how rude the staff was. When we walked in we told the hostess that we had reservations for... and she replied " well you will just have to wait because we are still making your table", she then rolled her eyes and walked away. When we were seated our waitress came over and asked us "what do you want to drink" before even handing us a menu or introducing herself. A few minutes later I noticed that the waitresses and kitchen staff were all standing around in a circle pointing at our table and rolling their eyes, so i asked the waitress if there was a problem with us being at the restaurant and she replied "no. our kitchen staff just wants a smoke break, but they cant have one since you guys are here" .. Overall, my sister had a terrible birthday and we will not be back to the caseys on Clarke road. It is unfortunate because we really do enjoy the food there.

Date:

Company: Caseys bar and grill

Country: Canada   Province: Ontario   City: London

Category: Cafes, Bars, Restaurants

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