Offender: Elavon | Complaints, Reviews, Scam Reports

Elavon
Merchant Processing Services

We signed up with and started processing with Tangarine Payment Solutions in October 2009. They had given us a rate of 1.61% plus some various charges for different cards but netted out to approx 1.8%, still a better deal than previous. Our rate for November still stayed @ 1.8% but in the middle of ...

Elavon
CUSTOMER SERVICE

I am a Canadian customer of Elavon's (4 yrs), have had no problems to date, but today I phoned them to get some questions answered, and I have been on hold now for over an hour without ever speaking to a live person yet. In the meantime I also tried faxing them, but their fax would not pick up. I ...

Elavon
Customer service/theft

I dont know where to start, I have been in business for more than 20 years and never have I seen such poor customer service, from being on hold for over 1 1/2 hours on average to the rude way you are treated when you finally do get through to someone. On top of all this i have had a hell of a time ...

Elavon
They steal money

Elavon, formerly known as Nova Information Systems, partner with Costco and is a subsidiary of US Bank. Watch out what they would do to your credit card processing account. 1) They used no-exist excuses to hold your money in the credit card processing account. 2) Suspend processing account before ...