Kanata Ford
Exhorbitant labour charges

My 2011 Ford Fiesta with 27K went in for an oil change, and it was recommended that the brakes be cleaned to maintain their life. Mea culpa for not inquiring as to the cost to clean the brakes, I was struck numb by the $300 price tag for the cleaning...@149$ for labour, the labour rate was $297. ...

NONO
Difficulty getting a refund

We purchased a NONO after seeing it advertised on TV in Dec 2011. After my wife tried it once we phoned asking for information as to obtaining a refund. I was told I could send it back but would have to pay shipping if it was returned before 45 days but after that time they would pay for refund. I ...