Offender: WestJet | Complaints, Reviews, Scam Reports

WestJet
No service

I used to not understand why all my employees lately insist that their flights are booked with Air Canada instead of Westjet, but today I experienced it myself. We book about 2 flights per week and I used to always prefer Westjet, but after today, I think I will be like all my staff. Here is why: ...

WestJet
Customer Service

When there are no discernable differences in prices or physical quality, all you are left with is good ol’ customer service, right? WestJet had me convinced that they were gaining the edge in this arena…that they cared like those lovely commercial you see…I mean, they insinuated as much. However ...

WestJet
InFlight Service

On flight WS651, ...27 Feb 2010, ...7 and 1/2 hours in the aircraft from Halifax to Calgary sandwiches advertized on the card in the seat pocket were not available. I was in Row 11 and the last sandwich was sold to a person in Row 8. On flight WS 384, ...31 Mar 2010, ...from Calgary to Halifax, ...

WestJet
Service

Westjest - Vancouver to Mexico (return) Ran out of food going there and coming home! Not even dry noodles (which is a total farce; whoopee they have such a spectular food selection). Then a lame excuse about being booked up from last flight. (then the flight crew laughed). One more reason not to ...

WestJet
Service

I had a terrible experience with Westjet as well. I was flying home to Moncton from Toronto on May 5th, 2010. They had us all board the plane on time which was nice, however there was a lady that was sick to her stomach all day and refused to get off the plane. It took them an hour to decide to ...

Westjet scam
Credit card scam

A phone scam has WestJet issuing a warning to its customers. The airline said the call from a 4-0-3 area code, which claims preferred customers have won a prize from WestJet Vacations, is a scam. Anyone who receives the call should hang up immediately and contact PhoneBusters. “This sort of ...