Products are shipped via courier. Tracking numbers will be sent to you when the items are shipped. Claims for damage in transit should be made to the carrier. If you wish to purchase insurance, please let us know and we will advise you of the additional charge. Parcel post with proof of delivery is also available. Let us know if you prefer this option. Returns will be accepted only with an RMA number, please contact us. Indicate the RMA number on the outside of your package. Returns without an RMA number will not be accepted. Customer is responsible for return shipping (one way).
Waterloo Engraving is Kitchener-based company (Ontario, Canada) with a phone number 519.744.5666. Our data show that the company is located at the address: 100 Victoria St N. The company has a web site: www.waterlooengraving.com.
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