Autoshare Co

Company name: Autoshare Co
Country: Canada
Region: Ontario
City: Toronto
Address: 24 Mercer St
Postal Code: M5V 1H3
Phone: 4163407888
On this company found complaints: 0

Description of the company

Autoshare Co
24 Mercer St, Toronto, Ontario, M5V 1H3, Canada

What Personally Identifiable Information (Information) does AutoShare collect about me and how does it collect it? When you make an Application for Membership, become a Member, make a reservation, drive a vehicle and/or communicate with AutoShare, including for the purposes of payment, we need to collect certain Information about you in order to provide our services. The Information we require is necessary in order to identify you, contact you, provide the requested service, track and/or confirm your vehicle usage, monitor fleet safety, and administer your Membership, including invoicing and payment. Choices that you make about your membership - for instance method of payment - may influence the Information that we collect from you. However, this Information will include at least some of the following about you, and/or collected in the following ways: Name • Your Home and/or Business AddressPhone Number(s) and email at which we may contact you • Your Date of Birth • Method of Payment (e.g. Credit Card - Account Number and Expiration Date) • Your Drivers License Number and Province/Country of Issuance • Your Drivers Abstract (record) Membership - - - Vehicle Reservations - Internet and Telephone When you make a vehicle reservation, we may use Internet “Cookies” and other security features to provide secure service for our Internet Reservation Website. We may also record any in-coming or - out-going telephone calls for quality control and data assurance purposes. In addition, we employ a third party Call Centre which will have access to some of your non-financial Information in order to provide you with service, including your telephone numbers, name and email address, as well as other Information as required. They may also record in-coming and/or out-going telephone calls for quality control, training, and data assurance purposes. Vehicle Usage When you drive a vehicle, we will also record Information that details your trip (e.g. which vehicle that you reserved; your trip start and end times, and dates; insurance preferences, gas consumption, distance used and other Information related to the vehicle travel). Electronic Trip Data Collection In order to better serve you, AutoShare may employ electronic trip data collection, including electronic and real-time connections to the vehicles internal systems, as well as external electronic hardware and software. This may provide functions such as vehicle location, speed, travel times, and other Information used to calculate and/or verify invoices, maintenance and safety. This data may also be used to prevent fraudulent usage of AutoShare vehicles, and/or fines for late returns and other use outside the boundaries of the vehicle reservation. Third Party Data Collection In order to provide you with service, AutoShare may employ electronic and manual data collection through third parties. This may include companies involved with providing our Reservation Website (eg MetaVera Solutions), electronic vehicle data collection, and call center services (eg TigerTel). “Public Party” Data Collection - Express Consent to Obtain and Utilize As part of the normal course of your Membership and use of the Service, AutoShare may also have access to, and collect, Information about you from: Traffic Tickets; Electronic Highway Toll systems; Parking Lot ticket, data systems and attendant; and other AutoShare Members’ and/or persons witness statements. Where this information pertains to monitoring the safe, lawful, and agreed-upon use of our vehicles, including but not limited to whether you were in control of a vehicle at a specific time as can be ascertained by such Information, you give AutoShare your express consent to obtain and use this Information. The Information that we collect about you will be with your express or implied consent, by your request for our services. How we collect Information will depend on how you use our services. We may collect Information directly from you by phone, fax, e-mail, at the counter, upon your completion of an application, or through your use of our Web site. You may choose not to provide some or all of your Information to us, but this may prevent us from providing our services to you or limit our ability to provide you with the level of service that you would otherwise expect from us. How is my Information used or disclosed by AutoShare? We strive to ensure a stress-free rental experience and are dedicated to building a rewarding and lasting relationship with every customer. In order to provide the level of service we believe you expect from us, we may use and disclose your Information for the following purposes: General purposes - We use your Information to: We may disclose your Information to other related and non-related organizations including: Use or disclosure for marketing purposes: If you have not opted out of receiving marketing materials, we may use and disclose your Information to offer you products and services provided by AutoShare. AutoShare does not disclose your Information to Third Parties for the purposes of marketing. Use to provide Customer Service: When you provide us with your Information, we will enter your Information into the centralized AutoShare e-z-Billing System database that is located and maintained in Toronto, and our Online Reservation System database that is managed by MetaVera Solutions Incorporated in or near Toronto. Once your Information is in one of these AutoShare databases, it will not be used for any purpose not set forth in this policy. Your Information will be accessible by AutoShare, and our Third Party service supplies such as TigerTel call centre operators. How does AutoShare protect my Information? We take reasonable steps to protect all of the Information we hold from misuse, loss, unauthorised access and modification or disclosure in violation of this policy. This protection applies in relation to Information stored in both electronic and hard copy form. Access to the AutoShare databases are restricted to authorised personnel and is password protected. Information transmitted through our Web site is encrypted. Can I access the Information that AutoShare has about me? You may access any Information that we have collected about you subject to certain exceptions. We will normally provide access without charge unless you either request access to a large volume of Information or we have to access archived records to obtain the Information. In these circumstances, we may impose a reasonable fee. We will, however advise you of that fee in advance. You may challenge the reasonableness of the cost. Details of how to contact us are set out below. There may be instances where we may not be able to provide you access to your Information, for certain reasons. Among these are; it has been destroyed or deleted after expiry of applicable retention periods, it contains Information of other persons or it contains commercially sensitive or proprietary Information owned by us. If we are unable to provide you access, we will explain why and document that for our records. Tell us if we need to update your Information or preferences: You play an active role in assisting AutoShare in maintaining the accuracy of your Information for as long as it is used for the purposes set out in this policy. Your prompt notification of any changes to your Information will assist us. You can update your preferences and your Information by contacting the AutoShare Privacy Officer at the contacts set out in this policy. If we don’t agree to make the changes, you may challenge our decision. Use of Web Site Tracking and Cookies: Use of Internet Protocol (IP) Addresses: An IP address is a unique number that is automatically assigned to your computer whenever you are surfing the Internet so that your computer can be identified by the main computers, known as Web servers that serve Web pages. This allows us to identify and gather general Information and data about your use of the site, such as the Web pages viewed on,, and/or other websites used by AutoShare to provide you service. AutoShare collects IP addresses for the purposes of: helping us diagnose problems with our main computers, for system administration, to report aggregated Information to our business partners, and to audit the use of our Web site. When Users request Web pages from our Web site, our Web servers log the User s IP address. We do not normally link IP addresses to anything personally identifiable, which means that a user s session will be logged, but the user will remain anonymous to us. For example, we collect and/or track the home server domain name, the type of computer, and the type of Web browser used by you to access our Web site. Such collection and tracking Information is gathered by us as you navigate through our Web site, and will be used by us for our business purposes only. We can, and will, use IP addresses to identify you when we feel it is necessary to enforce compliance with our Web site Terms of Use or to protect our service, site, users, or others. Cookies: What are cookies? Cookies are small pieces of Information that a Web site sends to your computer for record-keeping purposes, which Information is stored in a file on Your computer s hard drive. Cookies make Web-surfing easier for you by saving your preferences so that we can use the saved Information to facilitate your use of Our Web site when you return to the Web site. Cookies do not tell us your individual identity unless you have chosen to provide it to us. We never save passwords or credit card Information in cookies. The use of cookies is an industry standard, and as such, you will find that most major Web sites use them. You can delete your cookie file at any time. Most Web browsers are initially set up to accept cookies. You can reset Your Web browser to refuse cookies or to indicate when a cookie is being sent. However, note that some parts of AutoShare and/or AutoShare s affiliates services will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you will not be able to set personalized preferences, and/or may have difficulty completing transactions. AutoShare may use cookies to track Website usage trends and patterns. This helps us to understand our users’ needs better and improve our Website. While both of these activities depend on the use of cookies, you have the option of disabling (refusing) the cookies via your Web browser preferences. What you consent and agree to: When you provide us with your Information, you consent and agree to our use and disclosure of your personal Information in accordance with this Policy including, in particular to: Changes to this Policy: This is our current privacy policy outlining our Information management practices. It replaces any other privacy policy published by us prior to the date below. We may change this policy from time to time. If you have any questions, need to modify, or delete your Information or to obtain an up to date copy of our privacy policy, contact us. This Policy was last updated in May 2005. Whom can I contact for further Information? If you wish to contact us, (1) to inquire about our privacy practices; (2) to provide feedback and comments; (3) to access or correct your Information we have; and/or (4) to opt out of further communications, contact us as detailed below. We offer customers the opportunity to opt out of use and disclosure of the customer’s Information for marketing purposes and customer satisfaction surveys. Customers can elect to opt out from any communications for these purposes by contacting us as detailed below. Privacy Officer AutoShare - Car Sharing Network Incorporated 24 Mercer St. Toronto M5V 1H3 Phone: 416.340.7888 Fax: 416.340.0080 eMail [email protected] Dispute Resolution. If you are not satisfied with the way in which we handle your inquiry, please contact: Kevin McLaughlin, President, at the above phone or address.

Autoshare Co is Toronto-based company (Ontario, Canada) with a phone number 4163407888. Our data show that the company is located at the address: 24 Mercer St. The company has a web site:

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