Are all products available instore also available through www.simons.ca ? Unfortunately no, not at the moment. While the same products are available, our online selection is limited. However, with time, we plan to gradually increase the number of items available for purchase through the site. Are online and instore prices the same? Yes. Our www.simons.ca and instore prices are always identical. I saw something online that I can no longer find. What happened? It s possible that the item has been removed from the site due to stock levels or a change in season. It s always possible that it could reappear following a new shipment. If an item I want is no longer available online, can I place a special order? For special requests or specific questions about our products, please call our customer service team at 1-877-666-1840. You may also send an email or chat online with one of our agents. Can I purchase online an item I saw instore, but that is not shown on your website? Unfortunately this service is not currently available, but we hope to add it soon. You can, however, call our customer service team at 1-877-666-1840, send an email or chat online with one of our agents, and we will put you in touch with the store of your choice and do our best to help complete your order. Simons Personalized Services Can I include a greeting message with gift purchases? Absolutely! This service is available under the "Billing & Shipping" section in the checkout process. Simply select "This order is offered as a gift" and fill out your wishes in the "Gift message" area. Can I have my purchases wrapped in a Simons gift box? If so, how much will it cost? We will wrap your items in a Simons gift box upon request, at no additional cost. Simply select "This order is offered as a gift" under the "Billing & Shipping" section in the checkout process. Please note that some items can not be packaged in our gift boxes because of their large size. Can I purchase a Simons gift card online? Absolutely. You can easily purchase a traditional or virtual Simons gift card online. Please visit the "Gift Card" section for more information. Can you send me more information on fashion and trends? By signing up for the Simons newsletter, you can be sure to receive all of the fashion information we publish. Simply visit the Newsletter section located at the bottom left side of your screen, or subscribe by calling 1-877-666-1840. Can I receive a paper copy of Simons catalogues at home? Yes. Just ask our Customer Service department by calling 1-877-666-1840. Registration and Personal Account Do I have to create an account before making an online purchase? No. You are not in any way required to create an account before making a purchase online. Simply select the "As a Guest" option to skip this step. This way, you can submit all of the information necessary to complete your order without it being stored on our website. What is the difference between "signing in" and "as a guest"? Creating an account on the Simons website acts as a shortcut.
La Maison Simons is Quebec-based company (Quebec, Canada) with a phone number 418.692.3630. Our data show that the company is located at the address: 20 cote de la Fabrique. The company has a web site: www.simons.ca.
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