Order Processing Facility Resources will place customer ’s orders for products and services after approval of customer ’s credit, receipt of signed contract and/or purchase order. Additionally deposit and/or progress payments may be required, as per our written proposal and schedule of payments. Pricing and Payment Our standard payment terms are net 15 days from invoice. Visa and MasterCard are accepted and a 5% surcharge will be added to the invoice total. Pricing discrepancies must be reported within 2 days, stating our invoice number. Charges for installation are not included unless specifically indicated on the quotation, bid or proposal. Verbal quotations do not include installation charges. Additional charges, as quoted or specified for installation, services or additional freight (outside our normal delivery area) will be shown on our invoices and identified as such. Additional charges, as quoted or specified for installation, services or additional freight may also be invoiced at a time later than the original product invoice. Hold Back of Payment Product received incorrectly, damaged or other deficiency may be held back for payment. The balance of the product received in good order must be paid within 15 days of invoice less a 10% hold back. The hold back of 10% in addition to the product received incorrectly, damaged or other deficiency must be paid within 10 days of satisfactory correction. Delivery, Assembly & Installation Delivery, assembly and placement of product are not included in all prices quoted unless otherwise specifically stated. Installation is not included in our prices unless clearly indicated. Installation charges will be clearly indicated within our proposal or quotation. Labour rates for installation are based upon delivery and installation during normal working hours, 9:00 am to 5:00 pm, Monday through Friday. Evening, night or weekend installations will be quoted at a separate rate. Facility Resources will consolidate and store product prior to delivery and installation at no additional charge, provided delivery and installation is scheduled within a reasonable time frame. Facility Resources will coordinate inbound product deliveries to minimize storage time in our facility, while meeting customer delivery and installation requirements. Minimum requirements for installation are heat, drinking water, and restroom facilities. Additionally the services of cable, computer and telephone system technicians may be required at the customer ’s expense. In the event that product being installed includes electrical components, a licensed electrician will be required to make final connections. Any deviation from the original specifications may result in additional installation charges. Access to the site must be available on a timely basis. Installation charges are based on known conditions. Site conditions may affect invoiced costs. If purchaser receives product directly from our vendor, purchaser agrees to inspect product and notify seller within 5 days of receipt of product for any claims.
Facility Resources is London-based company (Ontario, Canada) with a phone number 5194718816. Our data show that the company is located at the address: 1535 North Routledge Pk. The company has a web site: www.facilityresources.ca.
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