Reflected through it s business mission, T-Base is committed to maintaining the privacy of our clients customers sensitive information. The secure processing and production of accessible statements & documents in braille, large print, e-Text and audio is T-Base Communication s core competency. Fully conversant with and experienced in guiding with access in mind, global organizations of varying size enjoy access to legislative expertise on accessibility standards and guidelines, comprehensive privacy and security infrastructure and unparalleled customer service . Due to the nature of our business and that of our clients, T-Base Communications operates under the following corporate standards, ensuring our clients and partners receive unparalleled service for braille and large print statements and documents, consistently delivered to their customers. Privacy All customer-supplied data, once utilized, is shredded or destroyed, unless requested otherwise by our clients for storage. Client information is not transferred electronically to outside parties so customers can rest assured their end users right to privacy. Security T-Base Communications meets exacting compliance and security standards. All T-Base staff are bonded or hold government security clearances and T-Base is the most secure alternate format organizations in North America surpassing audits and the evaluation of compliance officers. In addition, T-Base uses its own proprietary software in-house and does not utilize outside resources. This measure ensures that data is never compromised. Timeliness T-Base works diligently to meet, and often exceed, client SLA s. In terms of automated statement requirements, T-Base commits to a maximum delivery time of three (3) business days, and clients typically enjoy a one-day production timeline. Depending on the urgency and complexity of transcribed document requests, T-Base works to exceed production and delivery expectations. Quality and Accuracy Because T-Base technology uses a direct feed of electronic data, we respect original formats and ensure our clients brand is maintained throughout the process. T-Base employs professional developers, transcribers and proofreaders to ensure that accessible statements and documents, sent on behalf of our clients, are produced to the highest of quality and accuracy. Business Continuity T-Base has a fully documented, audited and tested Disaster Recovery Plan that commits to business continuity and business resumption for its clients that recognizes the importance of uninterrupted communications. In the unlikely event of a catastrophic event, T-Base has two North American facilities and maintains both a hot and cold standby site. With an emphasis on everything from physical layout and network infrastructure to applications and hardware, our clients are guaranteed to receive continuous delivery to the highest standards without interruption or data compromise.
T-Base Communications Inc. is Ottawa-based company (Ontario, Canada) with a phone number 6132360866. Our data show that the company is located at the address: 19 Main St. The company has a web site: www.tbase.com.
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