Caplan-Duval
Takes money but delivers nothing

I ordered about $500 (U.S.) worth of Denby dishes from Caplan-Duval in November of 2008. As expected, my credit card was billed in full for the order.

After waiting about a month for my order I sent an email asking when I could expect to receive my order and got no response. After two months I called and was told my order should be coming.

In January of 2009 I received a portion of my order. The shipping statement indicated a fractured shipment and listed what was outstanding.

At this point I was annoyed and called again to see what the problem was and I was told that some of my items may have been discontinued. The company was looking into it and to keep up on it.

It is now July 2009 and I am still out dishes and money. From my own experience and the reports I have read on here, this company is committing fraud!

Company: Caplan-Duval
Country: Canada
Province: Quebec
City: Cote St-Luc
Address: 5800 Cavendish BLVD
Phone: 5144834040

  <     >