BestBuy
Service plan

I bought samsung corby mobile from bestbuy, salesman convince me to get additional service plan in case anything goes wrong ill get new one and it did after 8months phone had some issues. I called customer service they send me ups package to send it and they will issue a gift card after 3weeks i was ok with that.

I waited like 1month nothing from them called them up and they said they have wrong address it was rubbish they have everything on my file waited 3 weeks again nothing from them called them up again a new reason computer generated error which i doubted cause they have geek squad how rubbish these guys are.

I cant do much i have to wait again 2 weeks for the gift card in mail nothing from them again. Now i was very upset i talk to some random person i think department who deal with gift card they said someone will get back again a big lie. I called them again talk to mr daryl in gift card department he aggred to issue a cheaque now it took again a week in this process and 7 days more in mail but finally the cheaque was here.

I would strongly recommend everyone not to buy anything from bestbuy very terrible ripoff service.

Company: BestBuy
Country: Canada

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