Bell Express Vu
Poor customer service

You know what am frustrated about is I have submitted complaints about Bell Express Vu through the complaints board and have had absolutely no contact about how they are rude. They tell me to pay one amount and then they cut off my service again and tell me I need to pay a different amount to have it restored which today is 300 more dollars than the original 90.00. No one will help you out. They just say pay your bill or no service. The one supervisor I spoke to when I called 1-888-759-3474 whose name was Paul and his employee # is 25915 was an ass and I old him so. I also tried the escalation department what a joke. I work in customer service and I would never disrepect or be rude to someone like that. It would be nice if someone would take my complaint seriously and make me feel like it mattered instead of treating me like garbage because I owe money. Yes I will pay but not all at once and I deserve to have my service as I have been a customer for a long time. Please call 604-888-8703 between the hours of 8:00AM and 4:30 PM ASAP PLEASE!!! OR 778-316-1730

Company: Bell Express Vu
Country: Canada
Province: British Columbia

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