Bell Mobile Phone
Billing

My complaint is with Bell Mobility. I am being harassed by Bell's collection agency. They are threatening to soil my credit. I received a call this morning from a Karen, collector for Bell. She told me ion no uncertain words that I need to worry. Today is Easter Monday. Both my son an I then spent over 2 hours calling from one telephone number to the next. These numbers were provided by the Bell Mobility customer service. We kept all the names of the people we spoke to today. This whole incident has a history going as far back as January 20, 2011... I spoke to customer service and they told me a supervisor would call me back within two to three business days. They are all speaking different amounts re: my son's Bell Mobility bill... THIS NEEDS ATTENTION FROM THOSE RESPONSIBLE FOR THE WHOLE BELL MOBILITY OUTFIT. And oh by the way, not to pay any disrespect to the "CUSTOMER SERVICE SUPERVISOR from the Philippines"... but not one of the service agents had the same facts, calculations, and explanations for the huge sum they claim is owed them. Client Number with the collection agency is #507901 THANK YOU.

Company: Bell Mobile Phone
Country: Canada

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