Telus
Telus lied to me

So when I got my Telus cell phone 3 years ago it came with a 3 month free radio program that had some radio stations play on my phone. I asked if when the 3 months were over that the service would stop as I did not want to pay for this useless feature. I was told that it would not be activated after the 3 month trial period had ran out. Now I was moving around a lot at the time and told Telus not to send me bills in the mail because I would just check my balance by calling the customer service line. I recently got a permanent residence and received my first paper bill in almost 3 years and to my horror I have been paying $15 per month all this time for this radio feature that I erased from my phone over 2 years ago! Of course there's nothing they will do about this so I am getting a Kudo phone. Damn these criminals to hell!

Company: Telus
Country: Canada
Province: British Columbia
City: Port Coquitlam

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