Aeroplan
Bad service, not trustable

Ordered a Costco Membership Card using Aeroplan Miles

Order placed: Jan 10, 2011

Never received any thing, called in April requesting for the order status They told me the item has been shipped out in Feb. Will send another one.

Still didn't receive anything, called in middle of May requesting for update. They asked me to fill in a Lost Item Form, I did so and faxed in. And they told me I will receive it within 4 weeks.

Still received nothing, called in June 8, 2011, they just said "Sorry" and "promise" me to send me "right away! " and I can call in again on Monday requesting for a tracking number.

Called in Monday, June 13, they told me "I will send it to you immediately! " And there will not be tracking number. (What a bull shit!!!)

I ask them to send me an e-mail confirming that they ship out the item, they "promised" to do so but I still don't get any message/e-mail from them.

Company: Aeroplan
Country: Canada
Province: Ontario
City: Ottawa

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