Mosquito Control
ARIS Replacement canopy received after many phone calls & emails, but wrong size

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Ordered replacement canopy April 27, 2009. Received email on May 1, 2009 stating that there would be a 3-4 week delay in shipment.
Five weeks passed with no shipment, sent email requesting delivery date... no response.
Called approximately 10 times over the next several weeks and got voicemail "all customer support lines busy" (left name & number - no return call). No response to multiple emails.
Finally got thru by phone and was told additional 2 -3 weeks required for them to receive size I ordered.
Called again approximately July 6 and was told that item would ship within days.
Called again July 13 and assured item would ship next day.
Received on July 17... wrong size - does NOT fit.
Called July 17, told replacement would be 3-4 weeks.
Many phone calls & emails - same scenario .. voicemail "busy" message with no response and no response to emails.
No replacement.
Customer service phone no longer in service.

Company: Mosquito Control
Country: Canada
Province: Ontario
City: Mississauga
Phone: 4162381
Site: www.mosquitocontrol.ca

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