Apple canada
No compassion

A young grade 9 student has been diagnosed with brain cancer and her basketball team is chipping in to purchase an ipad for her. She is travelling 2 hrs everyday for treatment and could really use the ipad NOW. Apple has a 2 week waiting period before shipping out the ipad (plus another week of shipping). I called Apple Canada customer service and also the Head Office and asked if there was anyway they could expedite the purchase under humanitarian grounds for this poor girl who could really use this to keep in contact with her friends during treatment. They couldn't do anything for me. I can't believe that they can't make exceptions for circumstances such as this and move her up in the queue.By the time she received this her treatments will be half over. The outpouring for this young girl and her family in the community is outstanding but a company like Apple can't do anything for her. Shameful!!!

Company: Apple canada
Country: Canada
Province: Ontario

  <     >