Tim hortons
Leaky lids/cups

I am SICK TO DEATH of Tim Hortons and their sub par, leaky lids and inconsistency. They offer a drive thru service. Great! However, I expect that when I go through the drive thru, my coffee will be made just the way I want it and be able to withstand the odd bump in the road. When I go to Second Cup or Starbucks I have no problems with leaking. Go to Timmy Ho's and half of my large dbl dbl (which sometimes tastes likes there's no sugar or sometimes tastes like it's got 1/2 a pound of sugar in it) is leaking all over me and my car. 2 years ago, I sustained a horrible burn on my chest when the woman at the drive thru handed me a leaking coffee. She apologized, took it back and gave me a new one. When I contacted head office about the scar they said I should have saved the cup!!! Then the district manager phoned me and said, "If you have an issue with the product, why would you continue to buy it? " I was disgusted with the response. My problem wasn't the product it was the packaging. In any case, I've stopped going to TH's. I either make my coffee at home (Thanks Tassimo!) or I'll pay the extra for a latte at Second Cup. Tim's can go @#$% themselves 7 ways till next week!

Company: Tim hortons
Country: Canada
Province: Ontario
City: Toronto

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