Tim Horton's
Horrible Service

My friend and I placed an order at our local Tim Hortons drive thru. We were two minutes away when we realized our coffee's were not right. We returned to the store and I went inside to speak with the lady who made our coffee. She thought she mixed up the lids, but I asked for two new ones. I wanted to make sure we got the right order because only one of them was decaffeinated. She tossed the coffee's in a sink and said it would be a few minutes to brew the decaffeinated coffee. Her tone and demeanor was very rude. While waiting for the coffee to brew, she complained to her co-worker in front of me about the situation. She thought I was being unreasonable. Her demeanor and attitude was very unprofessional. When the coffee's were ready, she slammed them down on the counter and stormed away to the back kitchen. I know we all have bad days at work, but this was unbelievable. After all, I was the one inconvenienced.

Company: Tim Horton's
Country: Canada
Province: Nova Scotia
City: Halifax

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