Kitchenaid
Small appliances

I purchased the three piece pasta roller and due to my own misuse I broke the flat sheet pasta roller. I tried to purchase only this piece and was told I had to buy all three - again. How ridiculous! The Customer "un-Service" department was no help at all. I wrote letter to both Kitchen Aid in Canada and the US over 2 months ago and have not even had the courtesy of any kind of response. The reason I couldn't buy only the flat roller - it was against company policy. That's a bit lame in my opinion.

Company: Kitchenaid
Country: Canada

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