Future Shop/ Warranty
Cancelling the warranty if you don't posses the product

Future Shop is terrible, but worse than that is the warranty that they always push the customers to buy and they make the most money out of it. I bought a Sony Ericsson Experia 2 years ago with a product protection plan. Since the cell phone had always problem, after 2 times exchange I finally decided to go for an IPhone but forgot to switch the warranty. Today I called Future Shop asking for cancellation of this warranty and they simply refused it. It doesn’t make sense to pay money for warranty for a product that does’t exist anymore, but the customer service answers you just like a machine repeating the same thing that this was a contract and you can not cancel it.

So, don’t buy from Future Shop and if you want to buy, DO NOT get the warranty.

Company: Future Shop/ Warranty
Country: Canada
Province: British Columbia
City: Vancouver

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