Reliance Home Comfort
Breach of Contract and False Advertising

Reliance Home Comfort fails when you leave my whole family, especially my 15month old son in the cold winter without heat. On their webpage it said " Think of it as peace of mind when it matters most. ". Okay, now where is my peace of mind when it matters most?

Sunday morning around 3am I discovered that my heat doesn't seem to work. I called Reliance around 4am. They couldn't get anyone to fix my furnace until Monday 7-11am. I have been paying $17 a month for years after years for the home comfort plan. I thought that with this plan I will never have problem like spending who day and the cold winter night without heat. They have not deliver that promise. I have call them many times and complained. All I got was I'm sorry, I understand, but there is nothing we can do. Fail Fail Fail! Reliance is not reliable. I am going to check with some legal people to see if I have any ground for sue reliance for breach of contract and fales advertising.

Company: Reliance Home Comfort
Country: Canada
Province: Ontario
City: Hamilton

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