Zara
Poor Customer Service

I wish to mention a negative customer experience I recently had in the Zara Store location at Rockland Mall in Montreal. The Cashier at the close of sale was very rude, did not smile and stamped my receipt final sale even though I had purchased a regular price shirt there. I noticed he was also sullen to the customer ahead of me. Nevertheless, he kept me waiting a long period of time and did not even apologize or smile. If he hates customers so much, why even work in Retail where good customer service can make or break a sale. In any case, I would not recommend this Zara store at Rockland Mall if you wish to have a good customer service experience. In future, I think I will shop Mexx and H&M more often.

Company: Zara
Country: Canada
Province: Québec
City: Montreal

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