Bell ExpressVu
Billing and poor service

2005 I had an account with Bell Expressvu. I bought a PVR from Futureshop, which I activated. Next month, I was charged the full cost of the PVR on my visa. It took months to have it reversed. I was told by Bell Expressvu that it was my responsibility to prove that I didn't buy it from them.

2007 Bell Expressvu convinced me to do the Nimiq 2 upgrade at no charge to me. The installer asked for a visa number for security. Next month $199 was billed to my visa. I was told that it would be returned via programming credits. 4 months later I cancelled my account. 1 year later I got the credit by calling the head office in Montreal.

Yesterday (Apr 24/09), as incredible as it sounds, decided to give them another chance. During the web chat I was told that the reconnect would cost $50, no contract. When I called to reconnect I was told $50 and I would have to sign a 1 year contract. The person was very abrupt. They don't deserve my business.

Company: Bell ExpressVu
Country: Canada
Province: Ontario
City: Sudbury

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