Vodacom
Beyond Frustrated

Last year I reactivated 3 lines, I paid up the capital and paid the deposit, i even bought 3 sim cards. 2 lines were reactivated and i gave up trying to get the third one. When I reactivated the lines I was told there was 7 months, 8 months and 10 months let on the contracts respectively. I had sent an email with no response requesting the duration left on each contract and to cancel any that had lapsed as i did not want to go on a month to month. Be that as it may I decided to cancel all the lines and was told they are only expiring end 2014. and i would need to pay them up to cancel. I logged a call and still a month later i have not received a call, concerning the fact that i never signed nor agreed to new 24month contracts. This is very frustrating as i had gotten good service for Vodacom up until now.

Company: Vodacom
Country: Canada
City: Centurion

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