Bell Canada, Sympatico
Charging for services not rendered

Since Bell Canada Sympatico could not provide me in my rural area with high speed internet service as the CRTC mandated them to do I jumped at the first chance to sign up with a new company that could. using radio tower technology. I got it up and running and phoned Sympatico to cancel my ancient slow dial up service. They informed me that it would take a month... A MONTH to meet my request and that I would be charged for that month.

I now must pay for a month of service that I cannot physically access and dont want to use. Talking to the supervisor was to no avail. They justssay

"it is their policy". I call it theft and fraud. Perhaps a class action suit would change their policy.

It has inspired me to investigate Vonage, now that I have the high speed that Bell could not provide and I will be free of bell once and for all.

Company: Bell Canada, Sympatico
Country: Canada

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