Yak Communications
TERRIBLE SERVICE

Shops, Products, Services

DO NOT SWITCH TO YAK.

I spent hours on the phone trying to get a hold of these incompetent people.

When I switched over to Yak they told me that they would take care of everything, even contacting my current provider.

However they failed to do so, and I was charged from both providers. I was so angry with Yak I called them back to tell them that they had not gone through what they were supose to do. The "manager" told me that I would not get reimbursed because I hasd used the services. (HELLO, YOU WERE SUPOSE TO TELL THEM NOT TO CHARGE ME)

I was livid when I had to pay for both bills when really, Yak employees had given me all the wrong information.

Yak customer service is BEYOND terrible. I have never dealt with such a rude and miserable group of people.


Company: Yak Communications
Country: Canada
Province: Ontario
City: Ottawa
  <     >  

RELATED COMPLAINTS

Yak Communications
Bad service

Yak Communications
Worst (company) I have ever dealt with

Telus
Very poor customer service

Yak Communications
Terrible Customer Service

Bell
Switch from Rogers

Telus
Terrible internet connection

Telus
Illing

Primus - Montreal, Quebec
Poor customer service

Closing The Gap Healthcare Group CTGHG
Horrible Service at Closing the Gap Healthcare Group, Mississauga

Telus Mobility
TERRIBLE SERVICE - STAY AWAY FROM TELUS