Air Hog Toy
Return policy

I bought an air hog airplane for my son for Christmas. He tried it a few times but it wouldn't go up in the air at all kept crashing into things. I went to return it because it had only been a week. To my surprise that particular Canadian Tire wasn't taking back any returned Christmas gifts even if you had the receipt. I asked why and they said that the owner would lose money on it. They told me to try another Canadian Tire store. I asked where that was posted they pointed to the customer service counter where there was a small paper stuck flat down on the counter. Unless you were at the customer service counter at the time of the purchase you would never know it was there. However posted on the wall in plain site is a sign stating that they will gladly refund your money for any items bought there as long as you have the original receipt. Funny how the cashier failed to advise me that the item I was buying was non returnable. Instead they just excepted my money. I told the manager that they just lost a customer, I will never shop there again.

Company: Air Hog Toy
Country: Canada
Province: Ontario
City: Ottawa

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