Canadian Tire In Gander NL
No receipt

I am complaining about a u - joint I bought at the Canadian Tire Store in Gander, NL . There was no notice on the door coming in that they do not take items back without a receipt. I lost mine but wanted to exchange the u-joint for a larger size. When it was bought they looked up my truck and gave me the wrong one. When I got to the Service Dept. they told me they don`t take back items without a receipt and it was posted at the service counter. They could see that it was their product and it was their mistake that I got the wrong one. Now I`m stuck with a u-joint no good to me and have fork out money elsewhere for another if I don`t get this rectified. I thnk the least they could have done was a store credit or exchange. It is a bad policy for an unused item.

Company: Canadian Tire In Gander NL
Country: Canada
Province: Newfoundland and Labrador
City: Gander

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