TheDVDPlanet - UNIVERSAL GIFT VENTURES MISSISSAUGA
Immediate Charge for DVD Collectors Product - was never delivered

Ordered a DVD collectors set from this website. Was notified that order had been processed, provided with an estimated delivery date, and credit card was charged.

I contacted the company when I did not receive the promised shipping information. TheDVDPlanet.org notified me via email that they were having computer problems and that the product was shipped to incorrect address. Was provided with a discount code which could be used for future purchases.

Was later notifed that product had shipped and given a specific timeline to expect delivery. Product never arrived.

I sent an email demaning my card be credited - but have heard nothing.

Original order - 11/17/07. Charged on 11/20/07. Product promised 12/6 to 12/8. Never arrived. Complete ripoff. No Telephone Number provided on website.

Company: TheDVDPlanet - UNIVERSAL GIFT VENTURES MISSISSAUGA
Country: Canada
Province: Ontario
City: Toronto
Address: 250 The East Mall - Suite #1242

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