Michaels
Exchange Policy
- 01-12-2010
- 461
I received a cricut cartridge for Christmas as a gift that I already had. The person who bought it got it for $35.99 (regular price: $89.99). When I tried to bring it back and exchange it for another one that is the same regular price and with a receipt they advised me that they could refund the $35.99 that was paid and then inorder to get a different one I would have to pay $89.99 for it. Otherwise I would have to wait for the cartridge to go on sale again inorder to do the exchange I wanted. How is this fair for a consumer. In no way was I trying to get any money back or rip them off. I just wanted a cartridge that I didn't already have. They would sell the one I was returning the same way and amount of the one I wanted.
Company: Michaels
Country: Canada
Province: Alberta
City: Edmonton