Mastercraft Torque Wrench
Lifetime Warranty

Purchased Mastercraft Torque Wrench from Canadian Tire in Pincourt, Quebec last year. The wrench was only used once, that's when the ratchet head stripped.

I decided to take it back to Canadian Tire for a exchange seeing it had a "lifetime" warranty but was declined at the customer service counter seeing I no longer had the receipt. The packaging clearly indicated a lifetime warranty however the manager told me a receipt was needed in order to validate the warranty. After spending $75.00 plus tax their so called warranty was crap and so was their wrench!

Please think twice before purchasing anything from Canadian Tire which specifies a "lifetime warranty" because this is clearly false advertisement.

Company: Mastercraft Torque Wrench
Country: Canada
Province: Québec
City: Pincourt

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