Movie Gallery
Accused of Game Scratch

We had recently rented out a game titled Alien vs Predator for my brother, the game was taken out before us so we had a bit of a wait for it to come back into the store, they didn't bother checking the bottom of the cd before we were allowed to have it and just gave it to us.

A week goes by and we take the game back in and they instantly blame us for scratching the game when my brother told me it was already scratched and said we were the only ones to have it.

I do not wish to do business any more with these people, they look for any mistake and try to put the blame on its customers, I even contacted HQ to see if they would help me, but its my word against there's and the managers.

She did not check the computer to see who had it last time and stated we were the only ones to have had it.

Company: Movie Gallery
Country: Canada
Province: British Columbia
City: Quesnel
Site: moviegallery.com

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