Canada Post
Atrocious service

Misedeliveries are commonplace in this town. My utilities bills have been delivered to other people and I have received all kinds of mail correctly addressed but wrongly delivered. Even my tax refund was put in someone else's mail box. I have to pick up my mail at a bank of boxes which was left wide open one day. Great opportunities for identity theft, eh? A parcel of plants I was expecting was misdelivered in Niscu then left lying in a corner of the sorting office for three weeks. Notification to pick up another parcel was twice put in the wrong mail box and my parcel was on the point of being returned to the sender by the time I found out where it was. Another time, I was notified to collect a package but when I went to the post office, nobody could find it. I waited twenty minutes while the numpties behind the counter chatted away and wandered about pretending to look for it. When I complained about all this to the Canada Post Ombudsman, all I got was a whiny call from the local sorting office about how overworked the posties were - what a load of rubbish. They don't even do house deliveries here. All they do is drive up and stick bundles into a bank of boxes. I think the whole operation should be shut down and open to private companies - that's the only service you can rely on anyway.

Company: Canada Post
Country: Canada
Province: Alberta
City: Beaumont

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